Ring Size Guide
We use standard US ring sizes. Rings are offered in sizes (standard US) 4, 5, 6, 7, 8, 9 and customized sizes are not returnable.
|Inside Circumference (mm)||Inside Diameter (mm)||Ring Size (US)|
We are taking extra steps to safely prepare your jewelry. We always wear gloves when assembling and packing jewelry for shipment. In addition, we regularly sanitize and wash our hands when working in our studio.
Potential shipment delays
During this unprecedented time you may experience delayed delivery times; we thank you for your patience and understanding. Want to know more information on your delivery?
Please email us at firstname.lastname@example.org. We’re ready to help.Your jewelry is custom made for you. We take every precaution to make sure your pieces arrive safely and on time.
|USPS First Class Package||2–4 Business Days|
|USPS Priority Mail||2 Business Days|
|USPS Priority Mail Express||1 Business Day|
|UPS Ground||4 Business Days|
|UPS 3 Day Select||3 Business Days|
|UPS 2nd Day Air||2 Business Days|
|UPS Next Day Air Saver||1 Business Day|
|DHL Express Worldwide||3–4 Business Days|
| Domestic Shipping
All domestic standard shipping for orders over $150 is free (via USPS First Class Package).
All orders are shipped through USPS and UPS unless expedited shipping is chosen at checkout. Once your order is shipped, an email will be sent out with a tracking number for your package. Shipments can take up to three business days.
| International Shipping
We offer worldwide shipping (UPS or DHL Express Worldwide) for all international orders. Customs fees are not included in the shipping cost.
Tax & Duty (International Shipping)
Please note the customer is responsible for any duty fees or import taxes associated with their order. Fees are assessed by the customs agency in the destination country based on the value of the order and due upon delivery. In the event the shipment is refused by the receiver, the shipping cost will not be refunded.
Returns & Exchanges
All jewelry is handmade to order and returns are accepted within 7 days of delivery for only exchange of goods or store credit, excluding shipping costs. Items must be in their original condition and unworn, returned in their original packaging undamaged. The customer is responsible for return shipping costs.
As our pieces are made to order, please be certain of the size or color you purchase. We can always help with sizing if you're not sure.
Send us an email at email@example.com to start the return process.
Please allow 5-7 days to process your return once we receive the item.
Customized items (engravings, custom ring sizes or custom bracelet/necklace chain length) are not eligible for returns.
All sales are final on sale items.
We reserve the right to deny any unreasonable returns or exchanges, such as on items that have been worn or damaged.